QuickBooks POS Discontinued: Choose the Best Alternative for Your Marina

Intuit announced it is discontinuing QuickBooks Desktop Point of Sale, a POS platform that has been on the market for more than 20 years. If you use QuickBooks POS, you’re probably wondering what this means for you, and which POS platform you should switch to. 

This article covers:

  • Is QuickBooks getting rid of POS?
  • What should QuickBooks POS customers do next?
  • POS systems for marinas
  • Dockwa POS for marinas

Is QuickBooks getting rid of POS?

Yes, QuickBooks is discontinuing its Desktop Point of Sale (POS) as of October 3, 2023. 

After October 3, QuickBooks Desktop POS will no longer be supported by Intuit. Additionally, there won’t be any future versions of the software. 

What will happen when QuickBooks Desktop Point of Sale is discontinued?

If you currently use QuickBooks Desktop Point of Sale, you can technically continue using the software after October 3, 2023. However, it will no longer be supported by Intuit, which means payments, connected services, and security patch updates will cease.

You’ll lose access to: 

  • QuickBooks Point of Sale Payments
  • QuickBooks POS Gift Card Service
  • Mobile sync
  • Intuit Store Exchange method
  • E-commerce integration with Webgility
  • Support plans, including live support
  • Vendor lookup service
  • QuickBooks POS PIN Pad

As a result, it’s in your best interest to migrate to a new POS.

What should QuickBooks POS customers do next?

QuickBooks POS customers should plan to migrate to a new POS tool.

QuickBooks has partnered with the ecommerce platform Shopify to offer a point of sale solution that integrates with QuickBooks Desktop Financial Software. But Intuit has also noted that customers can and should explore any POS solution that may work best for their business.

If you’re looking for a QuickBooks POS replacement, you have a few options:

  • Migrate to Shopify
  • Opt for a different industry-neutral point of sale program
  • Seek out an industry-specific POS system that can accommodate your unique business

For best results, choose a POS that was built for businesses in your particular industry or niche. Choosing an industry-focused POS platform ensures that you’ll have the tools and functionality needed to operate efficiently.

For marina owners and operators, that means choosing a marina POS solution. 

POS systems for marinas

Every marina operates differently, but most offer goods or services for sale in some capacity. A point of sale solution allows staff to easily sell products to customers and track those sales.

Marinas may need a point of sale system for multiple offerings, such as:

  • Fuel
  • Chandlery
  • Retail stores
  • Maintenance and service departments
  • Rentals and other activities
  • On-site dining

The problem: Most basic point of sale systems are built to accommodate just one type of transaction.

Think about it: Marinas are unique — they’re like a mash-up of multiple businesses. 

  • Your fuel dock operates like a gas station.
  • Your chandlery operates like a brick-and-mortar shop. 
  • Your long-term storage business operates like an apartment building.
  • Your maintenance service department operates like an auto mechanic shop.
  • Your transient business operates like a hotel.

That’s why choosing a marina-focused point of sale system will yield the best results. 

Dockwa POS for marinas

Dockwa’s point of sale tool was designed and built specifically for marinas, boatyards, and other marine properties. It’s worth moving from QuickBooks POS to the Dockwa POS tool to streamline your operations and work out of one convenient platform.

Beyond improving your own operations, Dockwa’s POS also improves the boater experience. These days, your customers are used to tech-powered experiences — and they expect to be able to pay for things on the go, from anywhere. Dockwa’s POS meets modern boaters’ expectations by enabling simple payment processing on-the-go. 

Dockwa point of sale dashboard, showing transactions.

How it works

From the Dockwa app, boaters can add and update their payment information. And you can use the Dockwa app to offer guests a more convenient and efficient way to pay without needing to go to your office to process transactions.

With Dockwa’s POS, you can:

  • Process charges from anywhere.
  • Delight your boaters with a quick, wallet-less payment experience.
  • Securely store customers’ payment information.
  • Provide boaters with branded digital receipts.
  • Access reports to better understand your customers’ buying behaviors.

Gif showing the experience of adding products on the mobile Dockwa POS

Dockwa POS features

Dockwa’s POS is built directly into the Dockwa dashboard — no integration, API, or third-party platform required. 

Dockwa POS features include:

  • View all transactions made at your marina and filter transactions by customer.
  • Edit sales or items.
  • Easily add new items and categorize them to simplify charge and SKU reporting.
  • Add multiple purchase quantities and add custom costs (such as fuel) to four decimal places.
  • Consolidate charges with existing customer information.

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