Dockwa Point of Sale

Give your boaters a quick, wallet-less experience so they can get back to what we all love doing most – boating. Provide boatside point-of-sale with a quick credit card tap or swipe.

Dockwa screenshot showing the sales overview

Demo Dockwa's Point of Sale Tool

Your personal information will be kept confidential according to our Privacy Policy. Read our Terms of Service.

Dockwa POS Overview

Point of Sale Meets Current Boater Expectations

Boaters are expecting the customer experience they receive at marinas to match the experience at other service venues. More and more Dockwa boaters are moving to a mobile-first experience: in 2022, boaters made 100,000 reservations on mobile devices (via our Android /iOS mobile app) - a 2x increase from 2021. Boaters can not only use our mobile apps to create/manage reservations, but also add/update their payment information on the go.

As a marina, you can now use Dockwa’s mobile app to offer guests a more convenient and efficient way to do business without needing to head to your office to process transactions.

Key Dockwa Marina Point of Sale Benefits

  • Process POS charges through our existing iOS app available on iPad and iPhone
  • Tap or swipe credit cards without having to run to to your dock office
  • Securely save credit cards on file (all credit cards are encrypted to PCI-DSS standards)
  • Provide digital receipts to boaters
  • Send receipts branded with your marina details
  • Understand your customer purchase behavior better with new reporting options
Dockwa screenshot showing the receipt confirmation

Dockwa Point of Sale and Managing Charges

Dockwa Marinas can easily add or manage charges via the online portal or on the go with your smartphone. With Dockwa's POS tool, you can securely save credit cards on file or swipe a  card on the dock. Any new charges can be processed via credit card, cash, or check.

Dockwa screenshot showing charges by customer in the PoS

Key Interface Benefits

  • Comprehensive transaction history
  • View all transactions made at your marina, or filter transactions by specific customers
  • Edit sales or items
  • Easily add new items and categorize them to simplify charge and SKU reporting
  • Add new sales or charges
  • Add multiple purchase quantities and add custom costs (such as fuel) to four decimal places
  • Consolidate charges with existing customer information
  • All charges are consolidated with your guest details, reservation and boat information
  • New reporting opportunities
  • Surface top customers not only by slip revenue but ancillary charges like storage, fuel and oil.
Dockwa mobile screenshot showing adding a charge

Key POS Discussions Covered in Our Video

  • Processing fees
  • Reporting POS and additional charges
  • Reconciling charges with an existing accounting system
  • Reconciling and managing cash payments
  • iOS vs. Android mobile app capabilities
  • Linking payments/transactions to launch permits
Dockwa employees enjoying their time on the water

Why Dockwa

Marina software simplified

Dockwa's marina software is specifically designed for marina operators to manage their operations and improve boater relationships.  

Our marina management software includes tools for managing boat slips and tracking customer information, reservations, and billing. We make it easy to collect and manage payments, which you can see at a glance with our built-in reporting.  

If you're looking to acquire boaters, you can create a digital presence today for your marina by claiming your listing on marinas.com and get published on the Dockwa network. We make it easy to connect with your existing boaters; create and manage emails, respond directly to leads, and centralize your communication via our in-app chat.

Customers on the Dockwa marina software have streamlined their operations, improved customer satisfaction and increased their revenue. In fact, on average Dockwa increases a marina's net operating income by 20%.