Dockwa is the next generation of marina management software. We’ve combined cutting edge management features for marinas with the largest marketplace for boaters. The result is a platform that will send you boaters while saving you time on day-to-day operations.
Maximize your ability to attract new boaters and keep them coming back.
Show boaters everything your marina has to offer on Dockwa.com, Marinas.com and our mobile apps for over 8 million visitors to see. Give your marina visibility 24/7 by ensuring you’re at the top of search results.
Offer discounts to your best customers or attract new ones. Discounts and coupon codes can help fill your marina and keep it full!
Securely store customer payment methods to use for recurring and one-time charges. Increase successful and on-time payments with multiple payment features including setting a preferred payment method.
Increase your cash flow by adding non-dockage purchases like ice, fuel, or metered electric directly to your customer’s next bill. Or charge the card on file instantly and impress them with wallet-less transactions at your location.
Allow boaters to book with you online and seamlessly accept payment as soon as you confirm their dates. View all pending reservation requests in one place to accept, decline, or add them to a waitlist - even via your mobile phone!
Securely store customer payment methods to use for recurring and one-time charges. Increase successful and on-time payments with multiple payment features including setting a preferred payment method.
Allow boaters to pay by bank account to enjoy lower processing fees and fewer failed payments for your marina.
Effortlessly streamline your workflows so you can spend less time in the marina office and more time engaging with your customers.
View all incoming reservation requests right alongside at-a-glance availability. View special requests, message boaters directly for more details then accept, decline, or add them to a waitlist with a single click.
Maximize occupancy and easily designate boats to spaces in our easy-to-use interface. Our Dockwalk tool makes it easy to mark spaces as vacant or occupied on our mobile Dockwa app.
Access occupant details with one click and make strategic decisions with to-scale visual representations of your marina.
Don’t let contract collection be slowed down by mailing paper or requiring customers to print, sign, scan, and email. Upgrade your customer experience and see faster contract completion with e-signing and bulk contract creation.
Get paid faster with automated recurring payments while maintaining the flexibility to add fees or apply discounts.
Stop chasing your customers for insurance and registration forms. Prompt, or require, boaters to upload copies when completing their contracts online.
Maintain more accurate customer data with a CRM that allows boaters in addition to marina users to update their contact and boat details. Easily view and manage payment details, notes, and customer history.
Make boaters feel welcomed even before they arrive and after they depart with welcome and thank you emails that can be customized for your marina.
Meet your boaters where they are and on their schedule. Make it easy for them to keep coming back!
Attract new boaters through online forms where they can message you directly about long term availability, fuel, services you provide, and more!
Boaters are used to booking travel online. Let them reserve directly with you through your website or the Dockwa mobile app 24/7.
Stop playing phone tag and reduce the number of unread messages in your inbox with convenient and trackable in-app messaging.
Plans change. When you refund a boater, Dockwa will credit you back the credit card processing fees.
Convert incoming leads to your long-term waitlist if you have no availability. Plus, it’s easy to stay organized with customizable groups, internal boater rankings, and direct messages to the boater.
Schedule, reschedule, or cancel launches from anywhere.
Industry-leading support coupled with flexible reporting to help you operate your marina as efficiently as possible.
Use your occupancy reports to spot opportunities for rate increases and discount deals. Run reports to identify boater insurance or registration certificates that are about to expire.
Run simple, flexible, financial reports that can be easily exported to excel for reconciliation and analysis. Export invoices, transactions, sales and bank transfers into your third-party system.
Connect with a member of our support team, whenever you need them, available 7 days a week. Have your questions answered by product experts and former dockmasters via phone, live chat, or email.
Work with a dedicated implementation specialist who will import your customer data and get you set up on Dockwa in days. You’ll then have a marina expert assigned to your account to help you get the most out of our features.
Get full access to our training and demos free of charge and get all the answers you are looking for in our help center.
We also provide support for boaters using Dockwa to make reservations.
We have multiple plans and features designed to grow your marina’s revenue.
Attend a demo by May 31, 2023 and we will waive your new Dockwa account setup fees.