Dockwa is a different kind of marina management software. We’ve combined management features for marinas with a dockage marketplace for boaters. The result is a platform that will send you boaters while saving you time on day-to-day operations.
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Grow revenue from multiple streams including transient, long-term, storage, and your other onsite businesses.
List your marina’s rates, booking options, and amenities on Dockwa and marinas.com for 8 million visitors to see.
Create coupon codes to fill transient or long-term dockage when your occupancy is low.
Securely store customer payment methods to then use for future recurring and one-time charges.
Allow boaters to make reservations online and only accept payment when you confirm their dates.
Notify boaters to update payment info when their credit cards have expired.
Add non-dockage purchases like ice, fuel, or metered electric onto a boater’s bill.
Streamline your workflows so you can focus on what’s most important - your boater relationships.
View all pending reservation requests and either accept, decline, or add them to a waitlist via your mobile phone.
Easily designate boats to an empty space, rearrange assignments, or add notes.
Bulk send contracts to customers that prompt them to e-sign and set up automatic payments.
Charge boaters for purchases at your shipstore, restaurant, fuel dock, or service yard.
Set up recurring payments while maintaining the flexibility to add fees or apply discounts.
Collect insurance and registration certificates by prompting boaters to upload copies after completing their contracts.
Use your occupancy reports to spot opportunities for rate increases or discount deals.
Refund non-disputed payments and we credit you back the cc processing fee.
Manage all of your marina’s relationships and interactions with customers and potential customers.
Use your occupancy reports to spot opportunities for rate increases or discount deals.
Flag boaters at your marina who have insurance or registration certificates that are about to expire.
Run simple, flexible, financial reports that can be easily exported to excel for reconciliation and analysis.
Provide boaters with a first-class stay and earn more business
Allow boaters to inquire about short and long-term availability 24/7 through an online form.
Replace phone and radio tag with convenient and trackable in-app text messaging.
Customize welcome and thank you emails that get sent to boaters prior to arrival and after departure.
Build your online reputation by emailing a review request right to boaters right after they depart.
Encourage future bookings by displaying your marinas.com reviews on your Dockwa profile and website.
The onboarding process is quick and easy, but our support is lasting
Call, email, or live chat our customer support team to receive immediate answers to your questions.
Work with a dedicated implementation specialist who will import your customer data and get you set up in days.
Think of your dedicated Dockwa account manager as an extension of your team available for training or consulting.
Get all the answers you are looking for through demos in our help center.
Attend a demo by May 31, 2023 and we will waive your new Dockwa account setup fees.
